Details Details PDF BIBTEX RIS Title Improving the quality of services at the university of OviedoPodnoszenie jakości usługna Uniwersytecie Oviedo Journal title Organization and Management Yearbook 2013 Issue No 154 Authors Suárez, Alberto A. ; Albañil, Pablo ; Alonso, Javier ; Martís, Ramiro ; Catalán, Carlos ; Pascual, Miguel Angel Divisions of PAS Nauki Humanistyczne i Społeczne Publisher The Committee on Organizational and Management Sciences ; Warsaw School of Economics Identifier ISSN 0137-5466 Source Organization and Management; 2013; No 154